Your privacy matters. We use essential cookies to keep Femorale working and optional analytics cookies only with your permission. We never sell your personal information.
Last updated: November 5, 2026
1. Who We Are
Femorale specializes in collectible seashells. The data controller responsible for personal information processed through this website is:
FEMORALE S.N.C. DI JOSE COLTRO JUNIOR & C.
Via alla Costa, 18A
17047 Vado Ligure (SV), Italy
VAT number (Partita IVA): 01749300099
Telephone: +39 331 154 4171
Email: info@femorale.it
2. Information We Collect
Depending on how you use our website, we may collect your name, postal and delivery address, email address, telephone number, account and order information, and messages you send us. We also process technical information needed to operate the website securely.
When you voluntarily subscribe to our newsletter or weekly list, we use the contact details you provide for those communications.
3. Why We Use Your Information
- To process orders, arrange payment and delivery, provide customer service, and maintain purchase records.
- To respond to questions and requests.
- To send newsletters and product updates when you have requested them, with a way to unsubscribe.
- To maintain website security, prevent misuse, and meet applicable legal obligations.
- With your consent, to understand website usage through Google Analytics.
Depending on the activity, processing may be necessary to perform a contract, meet a legal obligation, support legitimate business interests, or rely on your consent. You can withdraw consent for optional analytics at any time.
4. Cookies and Google Analytics
Essential cookies: Our website uses technical session cookies, including ASPSESSIONID cookies, to support basic website functions. These do not require optional analytics consent.
Optional analytics cookies: If you select Accept analytics, Google Analytics may set cookies such as _ga and _ga_SNLS2YZ23S to help us understand how the website is used. We do not load this optional analytics tracking until you agree.
If you select Reject analytics, optional analytics tracking remains disabled. You can change your choice using the Cookie settings control on our website. Your preference is saved in your browser for up to 180 days, unless you clear your browser data or change the preference.
Google Analytics is provided by Google. For information about Google's processing practices, see Google's Privacy Policy.
5. Sharing Your Information
We do not sell personal information. We may share information with service providers when necessary to operate our business, such as payment providers, shipping carriers, website hosting services, and email delivery providers. These parties receive only the information needed for their services, subject to applicable obligations.
6. Payments and Security
Payment information is handled according to the payment method you choose. We do not store credit card details on the public Femorale website. We take reasonable technical and organizational measures to protect personal information, although no online system can guarantee absolute security.
7. Data Retention
We retain personal information only for as long as reasonably necessary for orders, customer service, accounting, legal obligations, and other legitimate purposes. Newsletter information is retained until you unsubscribe or otherwise request its removal, subject to applicable requirements.
8. International Services
Some service providers, including Google, may process information outside the European Economic Area. Where required, appropriate legal safeguards must apply to such transfers.
9. Your Privacy Rights
Subject to applicable law, you may request access to, correction or deletion of, or restriction of processing of your personal data. You may also object to certain processing, request data portability where applicable, and withdraw consent without affecting earlier lawful processing.
To make a request, email info@femorale.it. You also have the right to lodge a complaint with the relevant data protection authority, including the Italian Garante per la protezione dei dati personali.
10. Changes to This Policy
We may update this policy to reflect changes in our website, services, or legal obligations. The date at the top of this page indicates the latest update.
11. Contact Us
For privacy-related questions or requests, email info@femorale.it, call +39 331 154 4171, or write to FEMORALE S.N.C. DI JOSE COLTRO JUNIOR & C., Via alla Costa, 18A, 17047 Vado Ligure (SV), Italy.
