Femorale - +25 Years
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Our Terms
 

All prices are in American Dollars - Postage and handling are additional.

We ship parcels from Italy once a week. Do not forget to mark SEND NOW when ordering if you want your parcel to be shipped immediately (WE ONLY SEND PARCELS IF THE ORDER IS FULLY PAID).
Please also inform your telephone number as our new carrier requires it

  • SHIPPING RATES – All Countries except Italy:
    • Up to 500 grams - USD 12.00
    • From 501 grams to 1000 grams - USD 15.00
    • From 1001 grams to 2000 grams - USD 20.00
    • Each extra kilo add USD 5.00
    • Italy up to 5 kilos – USD 10.00
  • Please note:
    • We hold parcels for a maximum period of one month counting from the date of the first order, which also will be applied to the discount (we will give 10% of discount on orders over 100.00 only if all shells were ordered in a 30 days period).
    • Please note we do not reserve shells if your payment method is not stated in your order or if any information on your credit card is missing (expiration date, security code or billing address).
    • Invoices sent by Paypal must be paid in 48 hours or shells will be returned to our list. We apologize for any inconvenience.

Every Purchase over US$ 100.00 will have a special discount of 10% (except for rare shells priced US$200.00 and over, special or personalized offers)

  • Payment methods:
    • Credit card: Please send the card's number, expiration date and security code (very important) by e-mail or phone. Parcels are sent on our next shipment;
    • Paypal: please wait for our invoice by e-mail and instructions for payment
      (IMPORTANT: do not send any payments directly to our e-mail since we have several accounts and only one is used for payments)
    • Wire transfer: please ask for instructions - all fees must be included. Shells sent after confirmation from our bank
    • Please contact us before to send your payment, do not send payment before we confirm your order.
    • We DO NOT accept payments by Postal Money Order or Eurochecks.

Our Commitment To Privacy

Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.

The Information We Collect:

This notice applies to all information collected or submitted on the Femorale website. On some pages, you can order products, make requests, and register to receive our newsletter. The types of personal information collected at these pages are:

Name
Address
Email address
Phone number

In some cases you may wish to have us directly charging your credit card without using any checkout procures, using a so called mail Order-Telephone Order procedure. We will NOT store your credit card information on our website.

The Way We Use Information:

We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order (i.e. shipping companies).

We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.

You can register to receive our newsletter and weekly list as well as updates on our new products and services. Information you submit will not be used for this purpose unless you fill out the registration form.

We do not advertise and third part product or service.

Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above.

Our Commitment To Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

How You Can Access Or Correct Your Information

You can access all your personally identifiable information that we collect online and maintain by mailing or calling us. We use this procedure to better safeguard your information.

You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error.

To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.

How To Contact Us

Should you have other questions or concerns about these privacy policies, please call us at +390192100150 or send us an email at shells@femorale.com

Thank you!

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